Crew Services
Crew Scheduling and Rostering
• Duty Time Management: Monitoring crew duty hours to comply with legal and regulatory limits on flight time and duty periods, preventing fatigue.
• Rest Period Coordination: Ensuring crew members have sufficient rest between flights to meet regulatory requirements and ensure alertness during operations.
Crew Transportation
• Airport Transfers: Arranging transportation for crew members between the airport, their hotel, and their home base.
• On-Site Shuttles: Providing shuttle services for crew movement within the airport, such as from crew rooms to the aircraft or between terminals.
Crew Briefing and Documentation
• Pre-Flight Briefing: Conducting pre-flight briefings for the flight crew on key operational details such as weather, route, fuel, safety procedures, and any specific passenger or cargo information.
• Flight Documentation: Providing necessary documentation to the crew, including the flight plan, passenger manifest, NOTAMs (Notices to Airmen), and any other relevant regulatory or operational documents.
• Post-Flight Debriefing: Facilitating post-flight briefings to discuss any incidents or operational issues that occurred during the flight.
Crew Accommodation
• Hotel Arrangements: Booking and coordinating accommodations for crew members, particularly for layovers, ensuring comfortable and convenient lodging.
• Rest Facilities: Providing designated rest areas or crew lounges at the airport, allowing crew members to relax before or between flights.
• Crew Meals and Catering: Ensuring the crew has access to meals or snacks, either through in-flight catering or at the hotel, in accordance with their dietary needs and flight schedules.
Safety and Compliance Updates
• Briefings: Providing briefings and training on any new safety regulations, equipment, or operational changes.
Crew Security
• Personal Security Arrangements: Providing security arrangements for crew members, particularly in high-risk destinations or during layovers in unfamiliar areas.
• Airport Access Control: Ensuring secure and efficient access to restricted airport areas such as aircraft, crew lounges, and flight operations centers.
Crew Communication
• Flight Information Updates: Providing real-time updates on flight schedules, delays, gate changes, and any last-minute operational adjustments.
• Communication Tools: Equipping crew members with tools and systems (e.g., mobile apps or crew portals) that allow them to access schedules, briefings, and other essential information.
Crew Legal and Administrative Support
• Visa and Work Permits: Handling visa applications and work permit requirements for international crew members or flights to destinations with specific immigration regulations.
• Customs and Immigration Clearance: Facilitating fast-track immigration clearance for crew members to avoid delays during international flights.
• Legal Compliance and Representation: Providing legal support in case of disputes, incidents, or violations of regulations during duty.
Shalwin Aviation Services 